Customer Service Team

Join the Nation’s Leading Freight Agency Partner

Team up with Freight Flex to elevate your career with America’s most trusted partner for logistics solutions.

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Benefits of working for Freight Flex

Enjoy comprehensive benefits and support as a member of our team of logistics professionals. The Freight Flex benefits package is rooted in our belief that success at work comes from flexibility and security at home.

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PAID VACATION TIME

During the first year, employees receive 80 hours (2 weeks) of paid time off.  Up to 80 accrued hours carry over each year, with a maximum accrual of 120 hours per year (3 weeks).

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TAKE HOLIDAYS OFF

Company holidays are New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day. When holidays are on the weekend, we take the nearest weekday off.

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YOUR HEALTH IS COVERED

Our competitive heath, dental and vision benefits are provided through Blue Cross Blue Shield. Freight Flex covers 75% of the cost of health insurance coverage for our employees.

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YOUR FAMILY MATTERS

We support the needs of all the family men and women working as a part of the Freight Flex Family. Parental leave is provided for new parents and also in case of emergencies.

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THE FUTURE IS SECURE

Freight Flex prioritizes the security and peace of mind of our employees’ families and supplies a complimentary $15,000 life insurance policy to all employees at no cost.

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    • Agent

    Remote · Independent Contractor - 1099
    Become an Agent

    Take control and transform your business with the #1 freight agent program in the nation.

    Description

    The opportunity 

    At Freight Flex, we're not just another large transportation platform. We're a close-knit family of mission-driven logistics pros, powered by our unwavering focus on cutting edge technology. We provide fast quoting, straight-forward prices and a network of trusted carriers across the company.

    About the Role: 

    As a Freight Flex Agent, you’ll have the opportunity to take control of your career and grow your agency in a self-directed manner with unlimited earning potential.  You will have the chance to earn industry-leading 70% commission splits with the support of a full back office and powerful tech stack, at no cost to you.

    We are always looking to help new agents build their business while working a self-determined schedule, right from home. Join our rapidly growing family of agents with comprehensive support from day one.

    What You’ll Do: 

    • Manage cradle-to-grave shipping logistics
    • Vet carriers using Highway to ensure they are compliant and meet all regulations
    • Manage relationships and negotiate rates with carriers, taking into consideration the customer's budget and the agency's profit margin
    • Monitor the progress of shipments and update customers of any delays or additional charges
    • Respond to customer inquiries concerning delivery times, tracking numbers, and other questions

    What We Look For: 

    • 1+ years of freight broker experience
    • Familiarity with logistics software
    • Extensive knowledge of supply chain management
    • Proven sales skills to obtain new clients and carriers and close shipping deals
    • Negotiating skills to get the best possible quotes for customers
    • Excellent communication, organizational, and problem-solving skills

    *Please note that this is a general overview of the duties and skills required for a Freight Flex Agent. Additional responsibilities may be required based on the specific needs of the company.

    We're an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 

    Become an Agent

    • Sales Account Executive

    Charleston, SC · Full Time
    Apply

    The opportunity

    At Freight Flex, we're not just another large transportation platform. We're a close-knit family of mission-driven logistics pros, powered by our unwavering focus on cutting edge technology. We provide fast quoting, straight-forward prices and a network of trusted carriers across the Company.

    About the Role:
    As a Sales Account Executive, you will work to use the resources provided by Freight Flex and your sales experience to grow and develop a book of business.
     

    We are looking for candidates that are local to the Charleston, SC area who can work onsite. Come join our rapidly growing team! 

    What You’ll Do:

    • Work to close new business for the company through inside and outside sales.
    • Grow new and existing accounts using our processes and your own customer service methods.
    • Respond to client escalations to solve client issues quickly and ensure smooth operations at origin and destination. Handle client issues that require advanced industry knowledge.
    • Collaborate with your team members and external partners to ensure the success of the shipment life cycle.
    • Step in to fill gaps in the process or implement improved processes as needed.

    What We Look For: 

    • 2+ years of experience at a 3PL.
    • Self-motivated and able to thrive in a results-driven environment.
    • Excellent communication and interpersonal skills.
    • Strong organizational and prioritizing skills.
    • Ability to work independently as well as collaboratively within a team environment.
    • Microsoft Office proficiency.
    • Bachelor’s Degree required.

    *Please note that this is a general overview of the duties and skills required for the position of Sales Account Executive. Additional responsibilities may be assigned based on the specific needs of the company.

    Benefits:

    • Health insurance
    • Dental insurance
    • Vision insurance
    • Paid time off
    • Parental leave
    • Life insurance
    • Career Growth Opportunities

    We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

    Apply

Agent

Remote · Independent Contractor - 1099
Become an Agent

Take control and transform your business with the #1 freight agent program in the nation.

Description

The opportunity 

At Freight Flex, we're not just another large transportation platform. We're a close-knit family of mission-driven logistics pros, powered by our unwavering focus on cutting edge technology. We provide fast quoting, straight-forward prices and a network of trusted carriers across the company.

About the Role: 

As a Freight Flex Agent, you’ll have the opportunity to take control of your career and grow your agency in a self-directed manner with unlimited earning potential.  You will have the chance to earn industry-leading 70% commission splits with the support of a full back office and powerful tech stack, at no cost to you.

We are always looking to help new agents build their business while working a self-determined schedule, right from home. Join our rapidly growing family of agents with comprehensive support from day one.

What You’ll Do: 

  • Manage cradle-to-grave shipping logistics
  • Vet carriers using Highway to ensure they are compliant and meet all regulations
  • Manage relationships and negotiate rates with carriers, taking into consideration the customer's budget and the agency's profit margin
  • Monitor the progress of shipments and update customers of any delays or additional charges
  • Respond to customer inquiries concerning delivery times, tracking numbers, and other questions

What We Look For: 

  • 1+ years of freight broker experience
  • Familiarity with logistics software
  • Extensive knowledge of supply chain management
  • Proven sales skills to obtain new clients and carriers and close shipping deals
  • Negotiating skills to get the best possible quotes for customers
  • Excellent communication, organizational, and problem-solving skills

*Please note that this is a general overview of the duties and skills required for a Freight Flex Agent. Additional responsibilities may be required based on the specific needs of the company.

We're an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 

Become an Agent

Sales Account Executive

Charleston, SC · Full Time
Apply

The opportunity

At Freight Flex, we're not just another large transportation platform. We're a close-knit family of mission-driven logistics pros, powered by our unwavering focus on cutting edge technology. We provide fast quoting, straight-forward prices and a network of trusted carriers across the Company.

About the Role:
As a Sales Account Executive, you will work to use the resources provided by Freight Flex and your sales experience to grow and develop a book of business.
 

We are looking for candidates that are local to the Charleston, SC area who can work onsite. Come join our rapidly growing team! 

What You’ll Do:

  • Work to close new business for the company through inside and outside sales.
  • Grow new and existing accounts using our processes and your own customer service methods.
  • Respond to client escalations to solve client issues quickly and ensure smooth operations at origin and destination. Handle client issues that require advanced industry knowledge.
  • Collaborate with your team members and external partners to ensure the success of the shipment life cycle.
  • Step in to fill gaps in the process or implement improved processes as needed.

What We Look For: 

  • 2+ years of experience at a 3PL.
  • Self-motivated and able to thrive in a results-driven environment.
  • Excellent communication and interpersonal skills.
  • Strong organizational and prioritizing skills.
  • Ability to work independently as well as collaboratively within a team environment.
  • Microsoft Office proficiency.
  • Bachelor’s Degree required.

*Please note that this is a general overview of the duties and skills required for the position of Sales Account Executive. Additional responsibilities may be assigned based on the specific needs of the company.

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Parental leave
  • Life insurance
  • Career Growth Opportunities

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Apply

Have questions? Connect with our team.

If FreightFlex sounds like the right fit, we’d love to hear from you. Contact us for answers to your questions and additional details.