Join the Nation’s Leading Freight Agency Partner

Take control and transform your business with the #1 freight agent program in the nation.

Description

The opportunity 

At Freight Flex, we're not just another large transportation platform. We're a close-knit family of mission-driven logistics pros, powered by our unwavering focus on cutting edge technology. We provide fast quoting, straight-forward prices and a network of trusted carriers across the company.

About the Role: 

As a Freight Flex Agent, you’ll have the opportunity to take control of your career and grow your agency in a self-directed manner with unlimited earning potential.  You will have the chance to earn industry-leading 70% commission splits with the support of a full back office and powerful tech stack, at no cost to you.

We are always looking to help new agents build their business while working a self-determined schedule, right from home. Join our rapidly growing family of agents with comprehensive support from day one.

What You’ll Do: 

• Manage cradle-to-grave shipping logistics
• Vet carriers using Highway to ensure they are compliant and meet all regulations
• Manage relationships and negotiate rates with carriers, taking into consideration the customer's budget and the agency's profit margin
• Monitor the progress of shipments and update customers of any delays or additional charges
• Respond to customer inquiries concerning delivery times, tracking numbers, and other questions

What We Look For: 

• 1+ years of freight broker experience
• Familiarity with logistics software
• Extensive knowledge of supply chain management
• Proven sales skills to obtain new clients and carriers and close shipping deals
• Negotiating skills to get the best possible quotes for customers
• Excellent communication, organizational, and problem-solving skills

*Please note that this is a general overview of the duties and skills required for a Freight Flex Agent. Additional responsibilities may be required based on the specific needs of the company.

We're an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 

Freight Flex is seeking a dependable and detail-oriented Carrier Compliance Specialist to support our carrier onboarding, monitoring, and fraud prevention efforts outside of standard business hours. This role plays a critical part in protecting the integrity of our freight network while ensuring carriers are properly vetted and approved quickly to support operational efficiency.

The ideal candidate thrives in a fast-paced logistics environment, has strong attention to detail, and understands the importance of balancing speed with risk management. The ideal candidate must be able to work onsite in Denton TX.

Key Responsibilities

• Review and approve carrier packets during after-hours coverage

• MC/DOT authority

• Verify carrier information including:

  • Insurance compliance

  • Safety ratings

  • Carrier contact information

  • Banking and payment verification

• Monitor for potential fraud indicators and suspicious activity

• Validate carrier documentation and ensure compliance standards are met

• Communicate with carriers regarding onboarding requirements and missing documents

• Work closely with operations and sales teams to support urgent load coverage needs

• Escalate high-risk situations or compliance concerns to leadership immediately

• Maintain accurate notes and updates within compliance systems and TMS platforms

• Assist in monitoring active carrier statuses and insurance expirations when needed

Schedule Expectations

We are hiring for 2 shifts available. Typical coverage may include:

Shift 1: 6 AM to 2:30 AM CST

Shift 2: 2:30 PM to 11:00 PM CST

Availability for urgent operational support as needed

Qualifications include having experience in:

• Freight brokerage

• Carrier sales

• Carrier compliance

• Logistics operations

• Strong understanding of:

• FMCSA regulations

• Carrier onboarding procedures

• Fraud prevention best practices

• Ability to identify red flags and make sound decisions quickly

• Excellent communication and organizational skills

• High attention to detail and ability to multitask effectively

• Comfortable working independently during after-hours coverage
  
  

Preferred Skills:

• Experience using carrier monitoring/compliance platforms such as:

  • RMIS

  • MyCarrierPackets

  • Highway

  • Carrier411

  • SaferWatch

• Familiarity with freight fraud trends and identity verification processes

• Strong sense of urgency and operational awareness

• Ability to support high-volume onboarding environments

What Success Looks Like

• Fast and accurate carrier onboarding turnaround times

• Strong fraud prevention and risk mitigation

• Minimal compliance-related service disruptions

• Clear communication with operations and carrier teams

• Reliable after-hours support that keeps freight moving safely and efficiently

About the Role

We are seeking a technically motivated IT Support Analyst to join our IT team. This role serves as the first point of contact for employee IT support, providing both in-office and remote assistance to ensure a seamless technology experience.

The ideal candidate will have a strong interest in business apps (Microsoft 365), Identity (Entra ID), and MDM (InTune), with an opportunity to grow in a logistics focused IT environment. This role primarily focuses on end-user support, with opportunities to assist in endpoint, identity, and security administration as experience grows.

**This position is onsite in Denton TX, hours are 7 AM to 4 PM CST Monday to Friday. After 90 days you are eligible to get one work from home day on Tuesdays. Two years in you are eligible to do two work from home days anyday Monday to Friday.**

What You’ll Do:

End User Support (Onsite & Remote)

• Provide front-line technical support to employees via phone, chat, RMM tools, ticketing system.
• Troubleshoot and resolve issues related to:
  • Workstations, laptops, and peripherals
  • Microsoft 365 apps (Outlook, Teams, OneDrive, SharePoint)
• Deliver excellent customer service with clear communication and timely updates
• Support line of business apps as required
• Provide occasional after-hours/weekend support for emergency cases or IT projects only. (no formal on-call rotation)
• Other technically specialized duties as assigned

What You’ll Know

1.Microsoft 365 & Identity Support

• Entra ID User/Group provisioning - onboarding/offboarding
• Microsoft 365 licensing and troubleshooting
• Exchange Online mailbox administration
• Multi-Factor Authentication (MFA)

2.Endpoint Management (InTune + RMM tools)

• Device enrollment and management
• Maintenance of policies, applications, and configurations deployed to endpoints
• Device compliance and access restrictions
• Windows Autopilot
• Maintain endpoint security posture through updates, antivirus status, and policy enforcement
• Work with IT staff on improving endpoint management processes

3.Device Setup & Support

• New laptops, desktops, and mobile device deployment
• Troubleshoot hardware and software issues for both onsite and remote users

4.Ticket & Service Desk Operations

• Log, categorize, and prioritize incoming support requests
• Resolve support issues and escalate more complex problems when needed
• Maintain thorough documentation of issues, resolutions, and processes
• Identify recurring issues and communicate trends and suggested solutions to IT leadership

5.Documentation & Continuous Improvement

• Contribute to internal knowledge base and user support documentation
• Assist in improving onboarding, offboarding, and support workflows
• Support adoption of best practices related to identity, access, and endpoint security

What We Look For:

Required Qualifications

• 2+ years of IT support experience
• Associates degree or higher in a relevant subject area
• Understanding & experience of the outlined technology areas above
• Strong customer service, communication, and problem-solving skills
• Experience directly supporting company leaders
• Ability to support both onsite and remote employees effectively
• Experience with IT ticketing systems

Preferred Qualifications

• Experience with or familiarity in:
  • Automating common support workflows is a plus
  • Azure infrastructure familiarity is a plus
  • Coding experience is a plus
• Entra ID Conditional Access & Sign-In log troubleshooting
• CompTIA A+ or similar certification is a plus
• Microsoft certifications are a plus
• Past experience in logistics is a plus

What Makes You a Great Fit

• You enjoy helping people and solving technical problems
• You are patient, organized, and responsive
• You are eager to learn modern IT and security practices
• You take ownership of issues and escalate appropriately

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Optional voluntary insurance products (disability, accident, critical illness, hospital indemnity, additional life insurance)
• 401k + Company Match
• 20 Accrued Days Paid Time off First Year
• Sick Days
• 6 Paid Holidays
• Maternity + Parental Leave
• Supplemental Insurance
• Life Insurance
• Smart casual attire
• Career Growth Opportunities

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The opportunity

We are looking for those with one to two years of sales experience who can work onsite at our brand new Knoxville office. Position starts in August to September 2026. Come join our rapidly growing team!

What You’ll Do:

• Prospect, qualify, and develop new business opportunities through outbound calls, emails, networking, and referrals.
• Build and maintain strong relationships with shippers, manufacturers, distributors, and other transportation customers.
• Manage the full sales cycle, from lead generation through contract negotiation and account onboarding.
• Respond to client escalations to solve client issues quickly and ensure smooth operations at origin and destination.
• Handle client issues that require advanced industry knowledge.
• Develop customized freight and logistics solutions based on customer needs.
• Collaborate with operations and carrier teams to ensure successful service execution.
• Maintain accurate customer records, sales activities, and pipeline updates within HubSpot.
• Step in to fill gaps in the process or implement improved processes as needed.

What We Look For:

• Bachelor's degree in Business, Sales, Marketing, Logistics, or a related field preferred; equivalent experience will be considered.
• 2+ years of sales experience, preferably in freight, logistics, transportation, or supply chain services.
• Strong negotiation, presentation, and relationship-building skills.
• Proficiency with CRM software and Microsoft Office Suite.
• Self-motivated and able to thrive in a results-driven environment.
• Excellent communication and interpersonal skills.
• Strong organizational and prioritizing skills.
• Ability to work independently as well as collaboratively within a team environment.

*Please note that this is a general overview of the duties and skills required for the position of Sales Account Executive. Additional responsibilities may be assigned based on the specific needs of the company.

Preferred:

• Experience in freight brokerage, third-party logistics (3PL), or transportation sales.
• Knowledge of truckload (TL), less-than-truckload (LTL), intermodal, and other freight solutions.
• Existing network of shipper contacts or logistics industry relationships.

Benefits:

• Base salary plus uncapped commission
• Health insurance
• Dental insurance
• Vision insurance
• Optional voluntary insurance products (disability, accident, critical illness, hospital indemnity, additional life insurance)
• 401k + Company Match
• 20 Accrued Days Paid Time off First Year
• Sick Days
• 6 Paid Holidays
• Maternity + Parental Leave
• Supplemental Insurance
• Life Insurance
• Monday to Friday 8-5 PM Schedule
• Smart casual attire
• Career Growth Opportunities

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.